2018 SIG Talk - IT Operations

Click on the image above to view the SIG Talk Introductory Video

Date IT Operations SIG Talk Moderator
March 15, 2018 ITSMA/ Hybrid Cloud Management Rocky Pisto
April 19, 2018 SACM/OpsBridge Rocky Pisto
May 17, 2018
June 21, 2018
July 19, 2018
August 16, 2018
September 20, 2018
October 18, 2018
November 15, 2018
December 20, 2018
January 17, 2019
February 19, 2019    

SIG Talk: IT Operations - SACM/OpsBridge

Thursday, April 19, 2018
8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CET (Frankfurt)

This Vivit SIG Talk session will feature two speakers who will share their vast knowledge and experience on SACM Practice and Micro Focus Operations Bridge. Vivit is excited to present this informative SIG Talk on these important topics.

Areas of Focus to Create a Successful SACM Practice - For Citizens Bank, major difficulties were encountered not just in implementing software itself, but in creating a sustainable and successful Service Asset and Configuration Management (SACM) practice. Bill Curran will talk about three key areas to focus on to create and sustain a successful SACM process in order to:
  • Provide robust reporting for audit and regulations
  • Promote and maintain confidence in the quality of CMS data
  • Provide ITSM users with the information they need, when they need it

Leading The Intelligent Operations with Micro Focus Operations Bridge (OpsBridge) - The management of IT Operations in a dynamic and highly scalable MSP environment can be difficult. With the right partner and strong expertise, you can be helped to lead in the “New”. Join Kulvinder Singh from Accenture as he discusses the deployment of OpsBridge as standard within their MSP Platform. Learn the objectives, scope, methodology, and results of their deployment, as Accenture continues to scale and mature this capability with the increasing number of their clients.

Online registration for this webinar is available until: 4/19/2018

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Vivit Worldwide
P.O. Box 18510
Boulder, CO 80308

Email: info@vivit-worldwide.org


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